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How do I accept transferred tickets?

Accepting tickets is easy! Follow these steps and you’ll have your tickets in no time. It’s always a good idea that you know and trust the person transferring tickets to you.

Accept Tickets via Email

  1. Tap the Accept Tickets link in your email.

  2. Log in or create a new account.
    NOTE: Accepting season tickets or a ticket series? You August be directed to the team or venue’s Account Manager account. This is separate from your Moduticket or Moduticket account, and sign in details August be different.

  3. View your tickets by tapping View Tickets or by going to My Events.

Learn more about adding your tickets to your mobile wallet.


Accept Tickets via Text

  1. Tap the Login link in your text messages.

  2. Log in or create a new account.
    NOTE: Accepting season tickets or a ticket series? You August be directed to the team or venue’s Account Manager account. This is separate from your Moduticket or Moduticket account, and sign in details August be different.

  3. View your tickets by tapping View Tickets or by going to My Events

Learn more about adding your tickets to your mobile wallet.


Commonly Asked Questions

Will the person sending the tickets know I accepted them?

Once you accept the ticket, the sender will receive a notification that the tickets have been successfully transferred.

Will the person I transfer tickets to need a Moduticket account?

Yes, and it takes just a few seconds to create one. If they already have an account, be sure to use the email address associated with their Moduticket account, so it’s even easier for them to accept their tickets.

Learn more about Create a Moduticket Account.

I lost the email/text for my transferred tickets. What do I do?

Ask the sender to cancel the original transfer and to transfer the tickets again. Still not finding them? Try searching your email using the term “transfer” or by searching for the artist or event.

I accepted tickets but can’t find them.

Do you have another Moduticket account? Or were you using a device that was logged into another account? If you accepted tickets in the wrong account, log in to that account and transfer them to the account you want them in.

It is also possible that they are located in the team or venue’s official site or app, which is separate from your Moduticket account. Locate your tickets by logging into your account associated with the team or venue.

NOTE: Try referencing your purchase confirmation email or ticket transfer email.